Flying has become an essential part of our lives, and with the rise of low-cost airlines, traveling has never been more affordable. Jambojet, Kenya’s first low-cost airline and a brand of Kenya Airways, offers an excellent option for those looking to travel on a budget. Operating from the Jomo Kenyatta International Airport in Nairobi, Jambojet promises top-quality service and adherence to the highest international safety standards.
Why Choose Jambojet?
Jambojet is not just any airline; it’s a brand committed to making your flying experience enjoyable and affordable. With a wide variety of value-added services, Jambojet ensures that you find the best options to suit both your needs and your pocket. Whether you’re traveling for business or leisure, Jambojet’s commitment to quality and safety makes it a preferred choice for many.
Step-by-Step Guide to Booking Jambojet Online
Navigating through Jambojet’s online booking system is straightforward and user-friendly. Follow this step-by-step guide to book your next flight hassle-free.
Check Availability
Visit www.jambojet.com
The booking widget is available on the top menu bar of every page of the website.
Enter the location you would like to travel from.
Enter your destination.
Select your travel dates.
For one-way travel, skip entering return travel dates. For a return trip, select your preferred return travel date.
Select the number of passengers then click confirm.
Select your preferred currency i.e., Kenyan shillings or US dollars. Click search to check availability.
Select Flights
Select your preferred flights.
All available fares on your chosen travel dates will appear on the screen.
To view flights on other dates, use the arrow buttons on the left and right of the dates and prices in bold for both outbound (departure) and inbound (arrival) flights.
Select your preferred flight by clicking the button beside the price.
If you would like to conduct a new search, simply scroll up to the top of the page and click on edit search. You can also refine the search by re-selecting your origin, destination, travel dates, and the number of passengers.
Select your return flight (where applicable).
Review and accept the terms and conditions.
Take advantage of the price lock feature if you are not ready to proceed with your booking but don’t want to lose the fare you have found. This will secure your fare for 24 hours. Price lock is a premium service that attracts a nominal fee separate from the fare.
Click continue to proceed to the next step of your booking.
Passenger Details
Enter all required details for the passengers traveling on your booking.
Enter your contact details.
Names must be a precise match with the passenger’s ID or passport.
Enter the passengers’ birthday or ID/Passport number.
Select your baggage allocation.
Every passenger is allowed to carry 1 piece of carry-on/hand luggage (max dimensions: 55x35x25 cms) at no cost, but additional hold baggage will attract an extra cost. If no checked baggage shall be carried, please indicate so.
Click continue to proceed to the next step of your booking.
Pick a Seat
Select your preferred seats for you and/or every passenger in your booking for a fee.
Simply click on your preferred seat(s) to make the selection.
To deselect, click on the selected seat again.
Once you have made your choice, click continue to proceed. You may, however, skip this step if you wish by simply clicking skip seat selection at the bottom of the page.
Click continue to proceed to the next step of your booking.
Contact Details
Enter your contact details as well as those of any passengers traveling on your booking.
Names must be a precise match with the passengers’ ID or documentation.
Ensure that the contact details entered at this stage are up to date as they shall be used for all communication with regard to your booking upon confirmation.
Review & Pay
Select your preferred mode of payment. You can pay using any of the following methods:
Visa credit card
Mastercard
Mpesa (paybill: 737700), Airtel Money (jambojet), Equitel (paybill: 737700)
Pay cash over the counter or with one of the above payment options at any Jambojet office or visit/call the Jambojet call center 0711 024 545, 0734 104 545, 020 642 4545, 020 327 4545.
Click on purchase to finalize your transaction.
You shall receive an itinerary with all of your selected travel details. Payment must be made within one hour or else the booking shall be canceled.
Jambojet Contacts
Phone: +254 711 024 545, +254 734 104 545, +254 711 024 501
For general inquiries: info@jambojet.com
For bookings: reservations@jambojet.com
Conclusion
Booking your next flight with Jambojet is a breeze with their user-friendly online booking system. From checking availability to selecting your preferred flights and making the payment, Jambojet ensures a hassle-free booking experience. So, the next time you plan to travel, remember to book your flight with Jambojet and enjoy a seamless flying experience.
FAQs
Can I book a one-way ticket with Jambojet?
Yes, you can book both one-way and return tickets with Jambojet.
What is the price lock feature?
The price lock feature allows you to secure your fare for 24 hours by paying a nominal fee, giving you time to decide without losing the fare you found.
How can I contact Jambojet for inquiries and bookings?
You can contact Jambojet at +254 711 024 545, +254 734 104 545, +254 711 024 501 for general inquiries and reservations. You can also email them at info@jambojet.com and reservations@jambojet.com.
What are the accepted modes of payment for booking a flight with Jambojet?
You can pay using Visa credit card, Mastercard, Mpesa, Airtel Money, Equitel, or pay cash over the counter at any Jambojet office.
What should I do if I encounter any issues during the online booking process?
If you encounter any issues during the online booking process, you can contact Jambojet’s call center at 0711 024 545, 0734 104 545, 020 642 4545, 020 327 4545 for assistance.
